General FAQs

Simply browse our site, choose your product, customise it if applicable, and click “Add to Cart.” Follow the checkout process to complete your purchase.

 Orders for non-custom items can be changed or cancelled within 2 hours of purchase. Customised products cannot be altered once production has started.

Yes! Contact our team for bulk order pricing or reseller inquiries.

Yes, everything is made in our own facility in the New Forest. Something we take great pride in.

As everything is customised, we must make it to order. We aim to start production on the same day. But remember we are not Amazon just shifting boxes, we take care in making sure the quality is there.

We love ideas. Give us a call and we will see what we can do

Unfortunately, we can’t accept returns on a product you have designed unless of course in the unlikely scenario we have made a mistake or there is a quality issue, then of course we will put it right for you. Please read our terms & conditions

Promo codes can be applied to certain items, unless specified in the terms and conditions. Please be sure to check the details before applying. 

If your order has been delayed. check the tracking information first. If there is no update or your order has been significantly delayed, please contact our customer service, and we’ll help resolve the issue as quickly as possible. 

Illuminated Boat Sign FAQs

Yes, with our design tools you can and create a design from scratch. Choose fonts, font style, found outline, colours.

We use a speacial “reveal when lit” process where during the day the font is silver/chrome but at night when it is lit a colour or a pattern of your choice is revealed.

Not at all, if you do not select this feature the choosen pattern or colour of your font whill be the same day or night.

That is absolutely no problem, please tell what it is an I am sure we can accommodate.

The boat sign as been designed and engineered to very hight standards, using extremely high-quality materials. It has been fully tested under environmental pressures and is rated IP67. We are proud of the design. It should last many years. We give it a 12 month warranty.

That all depends on your level of ability. We would of course always recommend you get a professional to instal from both an electrical and practical point of view. But it is a very simple installation. Keep an eye out for our intallation video.

Yes, we supply all the stainless steel fixing required.

Dynamic Puddle Lamp FAQs

Unlike standard puddle lamps which are static and use a single LED, this is an advanced micro projector which uses DLP (digital light processing). It is very advnaced technology and is made to very high automotive grade specifications. It has gone through advanced testing too.

Unfortunately we are not able to sell these units for Aston Martins and you should contact a dealer.

Yes it is, simply remove the existing courtesy light in the door and replace. It has the correct connector.

Custom Clothing FAQs

Use our online design tool to add your logo, text, or artwork. You’ll see a live preview before adding it to your cart.

Absolutely. Just ensure it meets our file format and resolution guidelines for the best print quality.

Yes. We send a final artwork proof for approval before production begins.

No minimum ordering required.  

You can see a preview of your design live on the customizer and can either view or download the preview. In some cases, we’ll send you artwork proof for approval before production.  

Yes, we offer bulk orders and group customization. Just get in touch with our team for help setting it up. 

With proper care, your custom designs will stay vibrant. We use high quality inks and threads designed to last. Do not iron directly over printed or embroided areas. 

Defender Parts FAQs

You can upload your own design to go onto the defender lens by selecting “your own design” on “choose your options”, once done select choose file button under upload image button. Notice maximum file size is 64MB. 

The parts are designed for the Land Rover defender 90 model. If you are not sure, reach out to us with your model and year, and we’ll help you find the right parts. The parts on display are on a 2004 Land Rover Defender 90 model.

All parts are brand new and are carefully inspected to high quality standards.

While we don’t offer installation services, most of our parts come with step-by-step guides. You can also contact our team for general advice or troubleshooting at sales@teamgekko.com. 

If our parts are out of stock, you can join our waitlist by entering your email. We’ll notify you once it’s back in stock. Alternatively, you can contact us to inquire about special orders or similar alternatives.

– Philips head screwdriver
– 3mm drill bit
– Provided nuts and washers
– (Optional) Wire coat hanger

Please look at our in depth installation for more details 

We carefully source our parts from reputable manufactures. While OEM parts are often preferred for their exact match and reliability, our aftermarket options are designed to meet or exceed OEM standards and are often more affordable.